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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chandler Cagle

Chandler Cagle

June 19, 2024

5  out of  5
rating by Chandler Cagle
"Chelsee at the front desk is very respectful I needed renters insurance and she provided excellent customer service and even called and followed up on the correct day."
We responded:
"Thank you for taking the time to leave us a review. I'm glad we could help and I hope you have a great day."
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Cody Dewrell

March 21, 2024

5  out of  5
rating by Cody Dewrell
"Love this guy!"
We responded:
"Thank you for taking the time to leave us a review Cody, we love you too. "
Profile photo of John Patrick

John Patrick

November 18, 2023

1  out of  5
rating by John Patrick
"For whatever reason I'm unable to make an online policy payment. When I called your phone system I received a statement that we are very busy and the system closed the connection. Unacceptable!"
We responded:
"Hello John, per our conversation I am happy we could get this resolved for you. As you mentioned the issues with the online payment platform could have been user error, but either way I apologize for your frustration. When you give us a call during business hours, we will always endeavor to answer. If we do miss your call, we will call you right back. Calling us after normal business hours, while this normally isn’t an issue, you were connected to our 24hr customer service. They are typically great, but unfortunately, your call dropping or them not being able to help at that time was not ideal. For this we sincerely apologize. You are very important to us. Please do let us know if we can help with anything further and keep enjoying those morning walks! At 90, you are an inspiration. Have a great week ahead, regards, Ryan and the team. "
Profile photo of Ángel Baeza

Ángel Baeza

October 26, 2023

5  out of  5
rating by Ángel Baeza
"I talked to Bonnie and she was very nice and patient. Thank you! 😁"
We responded:
"Thank you for taking the time to leave us a review Angel. I'm glad we could help and our main goal is taking care of the customer. We will also be patient and help were we can. Have a great day. "
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Jayde John

September 19, 2023

5  out of  5
rating by Jayde John
"Marleen is an absolute pleasure to deal with. She is both very knowledgeable & professional. I will most definitely be recommending her services to others."
We responded:
"Thank you for your review Jayde John. We hope you have a great day and we're glad we could help. "
Profile photo of Melissa Perez

Melissa Perez

September 19, 2023

5  out of  5
rating by Melissa Perez
"If you’re looking for answers to your questions, Marleen has you! She listens to your concerns, and helps out. Not only for Home insurance, but also business information. Thankful for the patience she had with us and giving us a clear explanation."
We responded:
"Thank you for taking the time to leave us a review Melissa. I am glad we could help answer all your questions. I hope you have a great day. "
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Elbert Hidalgo-Solis

September 12, 2023

5  out of  5
rating by Elbert Hidalgo-Solis
"I got 3 words for you...Ask for Marleen.....👍👍💪💪💪"
We responded:
"Thank you for taking the time to leave us a review Elbert. "
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Otniel Delgado

September 7, 2023

5  out of  5
rating by Otniel Delgado
"If you are looking for an agent that actually cares for the client and goes above and beyond look no further, Marleen is impressively the best at what she does and it shows through her work ethic and professionalism. I highly recommend this agent as a top performer and leader in the field."
We responded:
"Thank you for taking the time to leave us a review Otniel. I hope you have a great weekend. "
Profile photo of Annie Witherspoon

Annie Witherspoon

August 11, 2023

5  out of  5
rating by Annie Witherspoon
"I wanted to highlight an exceptional experience with agent Bonnie Schuette. She was kind, friendly, informative and very professional. She did not stop until she got the absolute best quote for me, which was important, I live on a fixed income."
We responded:
"Thank you for taking the time to leave us a review. I'm an happy we could find you the best price and help you. Bonnie will always do her best to provide the best experience. "
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Symeon Izaguirre

August 10, 2023

5  out of  5
rating by Symeon Izaguirre
"Marleen was amazing !"
We responded:
"Thank you for the review Symeon, have a great day. "
Profile photo of PMG

PMG

August 3, 2023

5  out of  5
rating by PMG
"I spoke with a very nice lady named Marleen. She was a delight! Such a great agent, I highly recommend her for anyone needing insurance help!"
We responded:
"Thank you PMW for the review. Glad we could help and we hope you have a great day. "
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Lorenzo Richard II

August 3, 2023

5  out of  5
rating by Lorenzo Richard II
"Marleen’s professionalism and knowledge is evident as she is truly refreshing to work with. People like her shine a bright and positive light on the insurance industry, State Farm, & on Ryan Scott’s agency!"
We responded:
"Thank you Lorenzo for the review. She does shine a bright light and I'm glad we could help. "
Profile photo of Cynthia Wesley

Cynthia Wesley

August 3, 2023

5  out of  5
rating by Cynthia Wesley
"I spoke with Marleen. She went over and beyond expectations. She does great work and I enjoyed speaking with her. She is very knowledgeable and joy. Thank you Marleen for all your help"
We responded:
"Thank you for leaving us a review Cynthia. Glad we could help and exceeded your expectations. Hope you have a great day. "
Profile photo of andrea

andrea

July 24, 2023

5  out of  5
rating by andrea
"i spoke to marleen on two occasions and she was exceedingly sweet and took time to translate how the insurance worked into simpler terms. what i enjoyed most was her honesty. when she went over pricing and my budget, she helped me set up a future plan for auto insurance with state farm. i recommend talking to marleen if you want to have a stress-free, chill conversation. (also, thanks to her, i found out that apparently they offer something along the lines of pet insurance- it’s amazing!)"
We responded:
"Thank you for taking the time to leave us a review Andrea. I'm glad we could help and we never try to add any pressure to our clients, we're just here to help. Have a great day. "
Profile photo of Ashley Martinez

Ashley Martinez

July 24, 2023

5  out of  5
rating by Ashley Martinez
"I’ve known Marleen for almost 10 years and she is an honest, reliable and trustworthy person. She knows how to listen to you and your concerns patiently and proceeds to see how she can help!"
We responded:
"Thank you for the review Ashley. Have a great day and weekend. "
Profile photo of Joel Hernandez

Joel Hernandez

July 15, 2023

5  out of  5
rating by Joel Hernandez
"Marleen the dream gave me a quote. Even though I didn’t make the switch she broke down my coverages in an easy to understand way and she wasn’t belittling. Great experience maybe in the future I’ll make the move."
We responded:
"Hi Joel, thank you for leaving us a review. I am glad it was a nice experience for you and I hope we can help you in the future. "
Profile photo of Fred Rooke

Fred Rooke

June 28, 2023

5  out of  5
rating by Fred Rooke
"Marleen is the best!!! And she speaks several different languages."
We responded:
"Thank you, gracias, merci, grazie, toda raba, for taking time to leave us a review Fred. Have a great day. "
Profile photo of Josiah Rodriguez

Josiah Rodriguez

June 20, 2023

5  out of  5
rating by Josiah Rodriguez
"Marleen was super helpful and patiently answered each of my questions! Very thankful for the great service."
We responded:
"Thank you for taking the time to leave us a review Josiah. Have a great day. "
Profile photo of jordan smith

jordan smith

June 16, 2023

5  out of  5
rating by jordan smith
"That Marleen woman is a hoot! Dedicated, professional, and pretty funny! She’s great at her job and would absolutely recommend to anyone looking for a great insurance agent. Really helped me out. 10/10!"
We responded:
"Thank you for your review Jordan, Marleen is a hoot and glad she could help. Have a great day and let us know if we can help with anything. "
Profile photo of E W

E W

June 14, 2023

5  out of  5
rating by E W
"Marleen was very patient and helpful with the questions I had. It made my experience less stressful than it had been with other insurance agencies. I won’t hesitate to call your office again, given the excellent customer service that was provided. Thank you!"
We responded:
"Thank you EW for leaving the review. Glad you had a pleasant experience. We will always treat you with respect and help as much as we can. Have a great day. "
Profile photo of Liz Zayas

Liz Zayas

May 24, 2023

5  out of  5
rating by Liz Zayas
"Super friendly and nice person, highly recommended, she found the best prices for me."
We responded:
"Thank you for taking the time to leave us a review and being a pleasure to work with as well. We appreciate how nice you are whenever we get to speak with you. "
Profile photo of Miju

Miju

May 23, 2023

5  out of  5
rating by Miju
"I have truly appreciated Marleen’s help at this agency. She took the time to find all the deals we were qualified for. She never hesitated to answer any questions or research the answer to any questions I might have. I appreciated her help so much that it was easy to refer her to family and friends."
We responded:
"Thank you for your review and business Miju. We appreciate you and we're glad we could help. "
Profile photo of Amanda Slade

Amanda Slade

May 14, 2023

5  out of  5
rating by Amanda Slade
"Marleen is so patient and had great communication skills, it was an absolute joy and relief to speak with her!"
We responded:
"Thank you for your review Amanda. I am glad we could help, and we appreciate you. "
Profile photo of Samantha Diaz

Samantha Diaz

May 3, 2023

5  out of  5
rating by Samantha Diaz
"Marleen is so knowledgeable and answered all of my questions. She is so patient and helpful. She is so genuine and friendly with anything you may need. She is the best!"
We responded:
"Thank you for taking the time to leave us a review. Glad we could help and have a great day. "
Profile photo of Keisha Rubin

Keisha Rubin

May 2, 2023

5  out of  5
rating by Keisha Rubin
"My agent was Bonnie. She was awesome! Quick and efficient. She also was able to give us a great bundle package with life insurance and car insurance for an outstanding price!"
We responded:
"Thank you for the review Keisha, I am glad we could help and we will always try to be quick and efficient with your requests. We appreciate you. "